FAQ
Methods of Ordering:
All orders must be placed through our website for inventory and tracking purposes.
Cancel my Order:
All orders must be cancelled by e-mail at Sales@SandyCats.com prior to date of production.
Warranties:
All Kinetic-X products will have a one year warranty unless otherwise specified. You will be responsible for shipping defective product to us in Upland, CA.
This warranty does not cover damages resulting from:
- Improper use, abuse, negligence, or accidents.
- Normal wear and tear.
- Improper installation or maintenance.
- Use of the Products in applications for which they were not designed